Is membership required in order to use the facilities?

Membership registration is not needed for the use of facilities except to use computers.

How do we benefit from a membership?

Once you become a member, you start collecting points that you can use later for a (partial) payment.

How much is the membership fee?

Membership registration, an entrance fee included is free of charge.

At what age can we become a member?

Elementary school students or older can become a member.

What kind of documents do we need for the membership?

You only need to verify your identity.We accept the following documents.

What kind of documents do we need for the membership?

You only need to verify your identity.We accept the following documents.

Driver’s License, Passport, Health Insurance Card, Student Identification Card from a Japanese Educational Institution, Basic Resident Registration Card, Rsident Card, Special Permanent Resident Certificate, Pension Handbook, Maternal and Child Health Handbook, Handbook for the Disabled.

Are there any age restrictions for using the facilities?

Children younger than 16 years (children not yet attending high school) are not allowed to use the facilities from 8 p.m.to 5 a.m. Children younger than 18 years (attending high school) are not allowed to use the facilities from 10 p.m. to 5 a.m. The above regulations apply even if the child is accompanied by a guardian.

Is the same membership card valid for all branches?

Yes, you can use the same membership card at any of the branches.

Can we pay with a credit card?

Yes, We accept UC CARD, Visa, MasterCard, Saison Card,and China Unionpay Card.
It is also possible to pay with an IC card or another type of transportation card. Please ask staffs for details.

Is it possible to bring a personal laptop?

Yes. There is a free WiFi service available.

Is it possible to bring food and drink?

Yes. We also have a drink station and our own food menu. Furthermore, we serve light snacks and instant noodles.

Can I reserve a seat?

Unfortunately, there is no possibility of reserving a seat beforehand. We apologize for any inconvenience.

Can I print out documents?

Yes, printout and copy service are available both in color and black-and-white.